Schedule an Appointment

(432) 263-7361 x 5802
(800) 472-1365 x 5802 (service area only)

Billing Questions

To speak with someone in our billing section, call the Medical Center at (432) 264-4897.  For more information, visit the Copays and Charges website.

American Indian Program Coordinator:

Eugene Richard, (432)263-7361, ext. 5023 or toll free (800)472-1365, ext. 5023.

Contact the VA - Inquiry Routing and Information System

VA has establised an inquiry routing and information system which provides answers to frequently-asked questions.  You may also use this system to submit a comment, question, or concern.
 

Eligibility Inquiries

If you have questions about your eligibility for VA Health Care benefits, call the Medical Center at (432) 263-7361 x 4811 or visit the VA Health Care Eligibility Center web site.

News Media

Members of the news media should contact our Public Affairs Office at (432) 264-4824.

Patient Advocate

If you have a compliment, complaint or other issue which you believe requires resolution, please contact one of our patient advocates;

Connie Plagens, Room 8, (432) 264-4839 or
Greg Aguilar, Room 7, (432) 264-4854. or
(800) 472-1365 x 4839 (service area only).

Pharmacy

• Outpatient Pharmacy - Monday-Friday 8:00 am - 5:00 pm
  (432) 263-7361 x 7081
  (800) 472-1365 x 7081 (service area only)
   
• Refill Line - (432) 263-7361 x 7954
  (800) 472-1365 x 7954 (service area only)
  
• Online via MyHealtheVet

Privacy Officer

To speak with our Privacy Officer, call the Medical Center at (432) 263-7361, ext. 5077.
 

Release of Information

If you need to get information from your medical records, please contact our Release of Information Office at (432) 263-7361, ext. 4826.

Telephone Care

Please contact our telephone care line if you need medical advice, have a question about your medication or need to schedule a non-urgent appointment.  Your location determines which number to use.

• Daytime (8:00 a.m. - 4:30 p.m.) - For veterans who are in need of medical advice, have questions about their medications or need to schedule a non-urgent appointment.
  • (432) 263-7361 x 5803
  • (800) 472-1365 x 5803 (service area only)
• Evenings, Nights, Weekends, Holidays - For veterans who are in need of medical advice, have questions about their medications.  
  • 1-866-862-7863 (Dallas toll free)

Webmaster

To report problems with this website, please contact the Webmaster.