West Texas VA Health Care System

 

About the West Texas VA Health Care System

 The West Texas VA Health Care System (WTVAHCS) proudly serves Veterans in 33 counties across 53,000 square miles of rural geography in West Texas and Eastern New Mexico. The George H. O’Brien, Jr. VA Medical Center is located in Big Spring, Texas and the six Community Based Outpatient Clinics (CBOC’s) that comprise the remainder of the health care system are located in Abilene, TX, Stamford, TX, San Angelo, TX, Odessa, TX, Fort Stockton, TX, and Hobbs, NM. Two Vet Centers also provide services and are located in Abilene, TX and Midland, TX. Approximately 17,000 (30%) of the 55,876 Veterans who reside within the service area receive care from the WTVAHCS.

Though the medical center maintains a 20 bed inpatient unit, no patients have been admitted since February of 2012. The average daily census, however for the 40 bed Community Living Center and the 40 bed Domiciliary is currently 80% and 85%, respectively. On average, the health care system supports over 155,000 outpatient visits annually. The WTVAHCS, due to the extreme rural geography of its catchment area, employs creative methods by which to serve its Veterans. These methods include: a robust Home-Based Primary Care Program, a diverse and rapidly expanding Telehealth Program, a solid cadre of Non-Institutional Care Programs, a strong tertiary referral system, and use of Non VA Coordinated Care. Gradually, the expertise and mission of the WTVAHCS has shifted from that of an inpatient hospital to an outpatient leader in rural health care and telehealth services.

Providing continuity, access, and appropriate services to the Veterans within the WTVAHCS service area will require both capital and non-capital solutions. Establishing and expanding partnerships with academic affiliates, other federal health care facilities, non federal health care facilities, and even proximal VA Medical Centers in VISNs 17 and 18 will be crucial to future delivery of health care services to rural Veterans in West Texas and Eastern New Mexico. Moreover, repurposing space formerly dedicated to services for which there is diminished demand to services that have experienced an increase in utilization will comprise a compendium of non-capital solutions to narrowing and meeting gaps.

Hours of Operation

  • 8:00 AM - 4:30 PM Monday - Friday 

Community-Based Outpatient Clinics and Outreach Clinics

In addition to our main facility in Big Spring, we offer services in four community-based outpatient clinics and two Outreach Clinics. These clinics are located in;

 Maps and Driving Directions 
 
Mission:

  • To serve the health care needs of America's Veterans through excellence of service.
    Vision:  The WTVAHCS will be a model of clinical and organizational excellence.
    Key Business Drivers:  Our key business drivers are quality, access, function, satisfaction, cost effectiveness and healthy communities.

Core Values: "I CARE"

  • Integrity: Act with high moral principle. Adhere to the highest professional standards. Maintain the trust and confidence of all with whom I engage.
  • Commitment: Work diligently to serve Veterans and other beneficiaries. Be driven by an earnest belief in VA’s mission. Fulfill my individual responsibilities and organizational responsibilities.
  • Advocacy: Be truly Veteran-centric by identifying, fully considering, and appropriately advancing the interests of Veterans and other beneficiaries.
  • Respect: Treat all those I serve and with whom I work with dignity and respect. Show respect to earn it.
  • Excellence: Strive for the highest quality and continuous improvement. Be thoughtful and decisive in leadership, accountable for my actions, willing to admit mistakes, and rigorous in correcting them.

VA Core Characteristics:

  • Trustworthy, Accessible, Quality, Innovative, Agile, Integrated
     
     

Contact

Toll Free: 1-(800)-472-1365 (service area only)
300 Veterans Blvd., Big Spring, Texas 79720
432-263-7361